Resetting your Account Password

Users are able to reset their own password from the login screen. Users are also able to reset their passwords from their user accounts. Administrators are also able to reset passwords for other users by managing user accounts.

Resetting your Password from the Login screen

Follow these steps to reset your account from the Kora login screen:

  1. Select Forgot Password?

  2. A pop-up will appear asking you to enter the email address for your Kora account. After entering your email address, press Select Password Reset Link.

  3. A notification will appear at the top-right of the page confirming the password reset link has been sent.

  4. Select the password reset link in your email.

  5. Enter a new password that you will remember and that is secure. Then press the Set New Password button to reset your password.

Resetting your Password While Logged In.

Follow these steps if you want to update your password while logged into Kora:

  1. Go to the Edit My Profile option from the Person Icon at the top-right of the page. This will bring you to the page to edit your account.

  2. Scroll down to Update Password.

  3. Enter a new secure password that you will remember.

  4. Press the Update Profile button floating at the bottom of the page.

Resetting Another Users Password as an Admin

If you are an administrator, then you are able to update the passwords of other Kora users. Follow these directions to change another user's password:

  1. Navigate to the User Management page.

  2. Scroll down the User Management page to the user whose password you want to edit, and click Edit User Profile

  3. Then follow the same process as steps 2 through 4 in the previous section. Scroll down to Update Password, enter a new secure password and press the Update Profile button floating at the bottom of the page.